Help

Getting started

Save time through speech recording, then check and edit your notes before keeping care records in one place.

1. Choose a plan

Subscribe to Starter, Growth or Professional securely through Stripe from the Billing page, or book a demo first if you would like a walkthrough. Enterprise is custom pricing.

2. Create your account

  • Select Dashboard in the top menu, then Create an account.
  • Sign up with your email and a password, or continue with Google.
  • Once signed in, Dashboard always takes you to your workspace.

3. Add service users

  • On the Dashboard, fill in the service user form: full name (required), date of birth, type of care, next review date and support needs.
  • Press Save service user.
  • Your plan sets how many service users you can add. Starter allows up to 25; when you reach your limit, the app takes you to Pricing.

4. Record daily notes

  • Open a service user and add a daily record.
  • Save time on typing by pressing Speak instead to dictate. The words appear in the box so you can check and edit them before saving; typing remains available.
  • Saved records build a dated history for that person, alongside their profile and review date in one place to support compliance monitoring and inspection preparation.

5. Use Voice Notes (if switched on)

  • An administrator switches Voice Notes on in Admin and approves the privacy settings first.
  • Choose to record, upload an audio file (up to 14 MB) or type notes.
  • Review the transcript and the AI-assisted draft, then a manager approves it. Approved notes can be added as a new daily record.

6. Use Inspection Readiness (if switched on)

An administrator can switch on Inspection Readiness to organise evidence, track gaps and actions, record practice checks and prepare manager-approved packs.

7. Helpful extras

  • Use the sun/moon button in the menu to switch between light and dark mode.
  • Install CareIntel AI on your phone or computer from your browser's Install or Add to Home Screen option.
  • Knowledge & Compliance in the app menu links to every policy and guide.
Professional judgement. CareIntel AI supports care documentation, review preparation, compliance monitoring, governance reporting, and inspection readiness. It does not replace professional judgement. All AI-generated content must be reviewed, checked, edited, and approved by an authorised manager or qualified professional before use.

Questions? Email admin@billionairessquad.com or see the Legal & Help centre.

Plans at a glance

Starter

£149/month

Small care providers and single-site services.

  • 1 site
  • Up to 25 service users
  • Up to 10 staff logins

Growth

£399/month

Growing providers who need stronger oversight and better documentation flow.

  • Up to 3 sites
  • Up to 100 service users
  • Up to 50 staff logins

Professional

£899/month

Established care providers needing advanced compliance and inspection readiness.

  • Up to 10 sites
  • Up to 300 service users
  • Up to 150 staff logins

Enterprise

Custom Pricing

Large multi-site providers and care groups.

  • Unlimited sites
  • Unlimited service users
  • Unlimited staff logins

Starter, Growth and Professional can be subscribed to securely through Stripe from the Billing page. Enterprise is custom. See full plan features or Book Demo.